Frequently Asked Questions
Everything you need to know about bringing RYE into your home.
What materials are used in RYE furniture?
We prioritize sustainability and durability, using FSC-certified solid hardwoods, organic textiles, and non-toxic finishes to ensure your home remains a healthy environment.
How long will it take for my order to arrive?
Standard shipping for smaller decor items takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically arrives within 2-4 weeks depending on your location.
Do you offer a warranty on your products?
Yes, all RYE furniture pieces come with a 5-year limited warranty covering structural defects and craftsmanship to give you peace of mind.
What is your return policy?
We offer a 30-day return window for all non-custom items. Products must be in their original packaging and condition. Please note that a restocking fee may apply to large furniture returns.
Can I request fabric swatches before purchasing?
Absolutely. We offer complimentary swatch kits for all our upholstery collections so you can see and feel the quality in your own lighting before making a decision.
Do you offer assembly services?
Most of our large furniture items include complimentary White Glove Delivery, which includes room-of-choice placement, full assembly, and removal of all packaging materials.